Privacy Policy

Last updated: January 2024

Look, we get it - nobody really enjoys reading privacy policies. But we're a small architecture firm that values transparency just as much as we value honest materials in our designs. So here's the straightforward story of how we handle your info.

Who We Are

We're Jade Quintharic Architecture, based out of Vancouver, BC. We design sustainable residential and commercial spaces, and sometimes that means we need to collect a bit of information from folks who reach out to us or visit our website.

Our address: 1247 Granville Street, Suite 301, Vancouver, BC V6Z 1M5
Email: info@jadequintharic.info
Phone: (604) 555-8829

What Information We Collect

When you reach out for a consultation or just browse our site, here's what might end up in our files:

  • Contact details - Your name, email, phone number when you fill out our contact form or shoot us an email
  • Project info - Details about your property, budget range, timeline, design preferences - basically whatever you share with us about your project
  • Website usage data - Standard stuff like IP addresses, browser type, pages you visit. Nothing creepy, just helps us understand how people use the site
  • Cookies - Small files that help the website function properly and remember your preferences

How We Use Your Information

We're not selling your data to anyone - that's not our business. Here's what we actually do with it:

Project Communication

Responding to inquiries, scheduling consultations, and keeping you updated throughout the design process.

Service Delivery

Creating designs, managing construction documents, and handling all the architectural work you've hired us for.

Website Improvements

Understanding which pages people visit most helps us make the site more useful.

Legal Stuff

Keeping records we're required to maintain under Canadian law and professional architectural standards.

Who Gets to See Your Data

We keep things pretty tight, but there are a few situations where your information might be shared:

  • Project collaborators - Engineers, contractors, consultants who need info to complete your project
  • Service providers - Our email hosting, website hosting, and cloud storage providers. They've all got their own privacy policies too
  • Legal requirements - If we're legally obligated to share info with authorities or regulatory bodies
  • With your permission - Portfolio use, testimonials, case studies - we'll always ask first

How Long We Keep Your Information

Here's the deal - architectural projects generate a lot of documentation, and we're required to keep some of it for quite a while:

  • Active projects - We keep everything until the project's complete and the warranty period's over
  • Completed projects - Design documents and correspondence stick around for at least 10 years (that's what the professional standards require)
  • Inquiries that don't pan out - Usually deleted after 2 years unless you've asked us to keep you on file for future projects
  • Website analytics - Typically retained for about 26 months

Your Rights

Under Canadian privacy laws (particularly PIPEDA), you've got some solid rights:

  • Access - You can ask what info we've got on you
  • Correction - If something's wrong, let us know and we'll fix it
  • Deletion - Request that we delete your data (though we might need to keep some stuff for legal reasons)
  • Portability - Get a copy of your information in a usable format
  • Objection - Tell us if you don't want certain processing activities
  • Withdrawal - Change your mind about consent you've previously given

To exercise any of these rights, just drop us an email at info@jadequintharic.info. We'll get back to you within 30 days.

Security Measures

We take reasonable precautions to protect your information. That includes encrypted email communication for sensitive documents, secure cloud storage with two-factor authentication, password-protected files, and limiting access to only team members who actually need it for their work.

That said, no system's perfectly secure. We do our best, but can't guarantee absolute security - that's just being honest.

Cookies and Tracking

Our website uses cookies - those little files that remember stuff about your visit. We use them for:

  • Keeping the site functioning properly
  • Remembering your preferences
  • Understanding which pages people find useful

You can disable cookies in your browser settings, but some parts of the site might not work as smoothly.

Third-Party Links

Sometimes we link to other websites - manufacturer sites, material suppliers, inspiration boards. Once you click through, you're on their turf and their privacy policies apply. We can't control what they do, so check out their policies if you're concerned.

Changes to This Policy

We might update this policy from time to time - usually when laws change or we adjust how we work. When we make significant changes, we'll update the date at the top and might send an email to active clients. For everyone else, check back occasionally if you're curious.

Kids' Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If you're a parent and think we've somehow gotten info from your kid, please let us know and we'll delete it.

Questions or Concerns?

If something in this policy doesn't sit right with you, or you've got questions about how we handle your information, just reach out. We're approachable people.

Contact us at:

Email: info@jadequintharic.info

Phone: (604) 555-8829

Mail: 1247 Granville Street, Suite 301, Vancouver, BC V6Z 1M5

Complaints

If you think we've mishandled your personal information and you're not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

Thanks for taking the time to read through this. We know it's not exactly riveting stuff, but transparency matters to us.

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